Return Policy

Return Policy:

We have a VERY flexible Return Policy here at Sassy Mama Lingerie..

What if it doesn’t fit?: return policy

If it’s a “size thing” no worries whatsoever….. Email us within 48 hours ( of when your order was delivered, explain the issue, we will email you back with information on where to return your item. Please ensure your order is returned to us within 14 days of initial return contact. return policy

Once we receive your returned item, we will inspect to ensure the following:

  • No Odor whatsoever ANYWHERE
  • No Stains of any kind ANYWHERE return policy
  • All tags MUST be attached to the original garment return policy
  • MUST be in the condition to which it was sent to you in the original packaging return policy

We will then either replace the item with a new size or email you Store Credit for the full amount (less shipping) that can be used in Sassy Mama Lingerie. Valid for 6 months from the date of purchase. return policy


What if I receive an item that is damaged?: return policy
We absolutely endeavor to inspect EVERY SINGLE item that leaves our warehouse is perfect and fabulous. IF for any reason whatsoever, it has been damaged and is not “perfect” please contact our Vixen Support  ASAP (


Am I responsible for shipping it back to you?: Regrettably, we cannot offer free return shipping back to us. return policy


What if I just don’t like the item(s). Can I exchange for different item(s)?: Once your items are returned to us in the condition described above, we will issue you a store credit for you to use towards the items you would like to exchange for. return policy


What items aren’t returnable?: ALL Clearance items are non returnable/exchangeable. DUE TO HYGIENIC PURPOSES, PANTIES, G-STRING, BODY STOCKINGS AND HOSIERY ARE ALL NON REFUNDABLE/RETURNABLE return policy