Order Status & Confirmation

"I placed an order and never received an email confirmation"

  • If you included your email address on your order & do not see the email confirmation in your inbox of your order being placed, please check your SPAM/JUNK folder for for the email
  • If you did not include your email in your order, and only a phone number- we will send you an SMS with your order details and another once your order has been shipped

"Can I cancel or edit my order once it has been placed?"

As we work REALLY HARD to try and get your order out to you ASAP, unfortunately, we cannot accomodate the following once your order is placed & processed:

Address Change, Add to an Order, Change ANY discount codes, Make changes to any sizes ordered, Change the shipping menthod, or Cancel the order entirely.  Please order carefully.

 

"What happens if an items is "Returned to Sender?"

 

  • ANY  packages that are REFUSED or RETURNED TO SENDER will be restocked and you will be issued store credit  minus the initial shipping charge and any discounts you had received
  •  

    If you require any information in regards to your order, please email us directly: info@sassymamalingerie.com

     

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