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Return Policy :
TO CREATE A RETURN, PLEASE CLICK ON THE LINK BELOW:
http://sassymamalingeriereturns.returnscenter.com
Please ensure your items are returned to us within 14 days of initial contact - we request 14 days as we want you to have either your store credit or another size sent back to you ASAP.
AS LONG AS THE FOLLOWING IS MET & IN FULL ACCORDANCE WITH OUR RETURN POLICY, YOU WILL RECEIVE A STORE CREDIT (LESS ANY DISCOUNTS & SHIPPING COSTS)
Can I cancel or edit my order once it has been placed?:
As we work REALLY HARD to try and get your order out to you ASAP, unfortunately, we cannot accomodate the following once your order is placed & processed:
Address Change, Add to an Order, Change ANY discount codes, Make changes to any sizes ordered, Change the shipping menthod, or Cancel the order entirely. Please order carefully.
Once we receive your returned item, we will inspect to ensure the following:
*You would think that the below would be OBVIOUS, especially concerning lingerie...
WE ARE EXTREMELY DILIGENT ABOUT THIS AND HAVE THE RIGHT TO REFUSE ANY RETURN THAT DOES NOT COMPLY TO THE ABOVE GUIDELINES
Once we have received the items and they comply to the above, we will then email you a Store Credit for the full amount (less shipping & any discounts applied to the item when purchased) that can be used in Sassy Mama Lingerie. Valid for 3 months from the date of purchase.
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What if it's a sizing thing?:
What if I receive an item that is damaged?:
Am I responsible for shipping the item back to you?:
What if I do not like the item(s) purchased?:
What items cannot be returned?:
NON-RETURNABLE ITEMS:
If you’re not sure about an item or policy, please ask before ordering.
FURTHER INFORMATION: Sassy Mama Lingerie is not responsible for ANY returns until they reach our warehouse in Seminole, FL . Please keep the proof of postage along with the tracking number.
Ship your return along with the tracking number as SASSY MAMA LINGERIE IS not liable for return packages that are lost or stolen in-transit. Without proof of receipt and delivery, SASSY MAMA LINGERIE will not issue store credit for your returns.
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